Anyone, with or without insurance, can now talk directly with a registered nurse, 24-hours-a-day, seven-days-a-week by calling the new Nurse Health Line at toll-free 855-577-7979 or 713-338-7979.
If you live in Houston or one of the surrounding counties, you may call night or day, weekday or weekend, and reach an experienced registered nurse who will carefully evaluate your health needs and advise you on the best course of treatment for your illness or injury.
From diaper rash to migraine headache, this free service is available regardless if you have insurance or a primary care provider. When your child has a fever of 102 degrees or you have a nagging cough at 2 a.m., the free Nurse Health Line helps you to:
All calls to the Nurse Health Line are confidential and answered by a staff of professionals who are experienced in assessment of clinical situations. To help patients who call, nurses use their training, experience, evidence-based decision-support tools, and peer-reviewed materials to conduct their assessments.
While manned by staff from Memorial Hermann Health System, the Nurse Health Line is funded through the Center for Medicare and Medicaid Services and Texas Health and Human Services Commission and open to everyone.
It is not designed to assist with life-threatening conditions or emergencies. People with life-threatening conditions and emergencies should immediately call 911.